Terms of Service
Effective Date: October 2, 2026
These Communications Terms of Service (“Communications Terms”) govern communications between you and Finish Pro Concrete (“Finish Pro Concrete,” “we,” “us,” or “our”), including communications initiated through www.finishproconcrete.com (the “Website”).
By providing your contact information or requesting communication from us, you agree to these Communications Terms.
1. Types of Communications
Depending on the information you provide and the services you request, Finish Pro Concrete may communicate with you through:
Telephone calls
Email
SMS/text messages
Website contact forms
Quote or estimate communications
Appointment and scheduling communications
Project-related communications
Customer service communications
Follow-up communications regarding inquiries or requested services
2. Consent to Communications
When you voluntarily provide your phone number, email address, or other contact information and request information, a quote, consultation, appointment, or other service, you authorize Finish Pro Concrete to contact you regarding your request and our services.
Consent to receive communications is not a condition of purchasing goods or services.
Where required by applicable law, we will obtain the appropriate consent before sending marketing or promotional communications.
3. SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages, you may receive SMS messages from Finish Pro Concrete relating to your inquiry, estimate, appointment, project, service updates, customer support, or other communications for which you have provided consent.
Message frequency may vary depending on your interactions with us.
Message and data rates may apply. Your mobile carrier may charge you for incoming or outgoing text messages according to your wireless plan.
4. Marketing Communications
If you separately consent to receive promotional or marketing communications, Finish Pro Concrete may send you messages about services, promotions, special offers, company updates, or other marketing information.
You do not have to consent to marketing communications to request a quote or purchase services from Finish Pro Concrete.
Where applicable, marketing communications will provide an appropriate method for opting out.
5. How to Opt Out of Text Messages
You can opt out of SMS communications at any time by replying:
STOP
After you send “STOP,” we may send a confirmation message and will stop sending further text messages to that number, except where permitted or required by law.
You may also contact us directly using the contact information provided on our Website to request that communications be discontinued.
Please note that opting out of certain communications may prevent us from sending important project or service-related information by text. We may continue to communicate with you through other available methods, such as phone or email, when necessary to provide requested services or respond to your inquiry.
6. Help
For assistance with SMS communications, reply:
HELP
You may also contact Finish Pro Concrete directly through the contact information provided on www.finishproconcrete.com.
7. No Guarantee of Delivery
Finish Pro Concrete does not guarantee that every phone call, email, or text message will be successfully delivered or received.
Delivery may be affected by wireless carriers, network availability, device settings, spam filters, internet connectivity, or other factors outside our control.
8. Accuracy of Contact Information
You are responsible for providing accurate and current contact information.
If you provide a telephone number or email address, you represent that you are authorized to provide that contact information and that you have the right to receive communications at that number or address.
Please notify us if your contact information changes.
9. Third-Party Communication Providers
Finish Pro Concrete may use third-party service providers to facilitate telephone, email, SMS, scheduling, customer-management, or other communications.
By consenting to communications, you acknowledge that communications may be transmitted through these service providers and their underlying telecommunications networks.
These providers may process information as necessary to deliver communications on our behalf.
10. Privacy
Our collection and use of personal information, including contact information and information associated with communications, is governed by our Privacy Policy.
Communications may be retained as reasonably necessary for customer service, business operations, recordkeeping, legal compliance, dispute resolution, and other legitimate business purposes.
11. Communications Are Not Emergency Services
Finish Pro Concrete's telephone, email, SMS, and Website communications are not emergency communication services.
Do not use these communication methods to report an emergency or situation requiring immediate assistance. Contact the appropriate emergency service instead.
12. Changes to Communications Terms
We may update these Communications Terms from time to time.
When we make changes, we may update the Effective Date displayed at the top of this page. Your continued use of our communication services after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
13. Contact Us
If you have questions regarding these Communications Terms or our communications practices, please contact:
Finish Pro Concrete
Website: www.finishproconcrete.com
Email: info@finishproconcrete.com
Phone: (541) 215-4345